Definitions
“Automatic Delivery” means the type of heating account whereby McDougall Energy monitors the customer’s heating oil or propane usage and establishes the appropriate delivery schedule. Deliveries are automatically made by McDougall Energy staff with no action required on the part of the customer.
“Order” means a home heating oil or propane order, as applicable, placed by a customer with McDougall Energy Inc. through the online form.
“Eligible Customer” means any customer who satisfies the eligibility requirements listed under Section 2.
“HHO Price” means the customer’s per litre purchase price for home heating oil which shall be McDougall Energy’s posted price on the date when the Eligible Customer receives the delivery of heating oil from the Call-In Order.
“McDougall Energy” means McDougall Energy Inc.
“Program” means the program offering defined at section 1.
“Program Period” means the timeframe beginning on September 8, 2023 and ending on October 16, 2023.
“Propane Price” means the customer’s per litre purchase price for propane which shall be the posted price on the date when the Eligible Customer receives the delivery of propane from the Order.
Program
Subject to the additional conditions set out in Section 3 and provided the eligibility requirements in Section 2 are met, customers of McDougall Energy who place an Order through the online form (www.www.mcdougallenergy.com/loyalty) will be eligible to receive a one-time discount of $0.05 per litre off of the HHO Price or Propane Price, as applicable.
Eligibility
To qualify for the Program, customers must:
- Be of age of majority in the Province of Ontario;
- Reside at a property within eligible regions of Ontario as described under Section 3;
- Be enrolled with either a propane or home heating oil account, as applicable, with McDougall Energy and maintain their account in good standing; and
- Be enrolled with McDougall Energy’s Variable Price Program
Additional Terms and Conditions
The following terms and conditions also apply to this Program:
- The Program is available to Eligible Customers only.
- Eligible Customers are responsible for providing supporting documentation to McDougall Energy in satisfaction of the eligibility requirements outlined in Section 2 including, without limitation, proof of age.
- The Program is not available to customers who are registered for Automatic Delivery with McDougall Energy or who are enrolled in McDougall Energy’s Price Protection Program (Fixed).
- An order and subsequent delivery of home heating oil or propane, as applicable, that is below four hundred and fifty (450) litres will attract an additional low volume fee of seventy-five ($75.00) dollars, some exceptions may apply. Please contact your Account Manager for further details.
- The Program is not available across all regions of Ontario and is limited to Eligible Customers residing in certain region of Ontario. Please contact McDougall Energy at info@mcdougallenergy.com to determine whether your Ontario region qualifies.
- McDougall Energy reserves the right, at its sole discretion, to change, modify, expand or restrict the eligible regions of Ontario.
- Eligible Customers are not entitled to change, upgrade, combine or substitute the Program.
- McDougall Energy may change the Program and these Terms and Conditions at any time without providing notice. The posting of the current and any amended Terms and Conditions at www.www.mcdougallenergy.com/loyalty shall be deemed sufficient notice to customers.
- In the event of a conflict between these Terms and Conditions and the content of any document, brochure or promotional material advertising the Program, these Terms and Conditions shall prevail. Customers may access the current terms and conditions by visiting www.www.mcdougallenergy.com/loyalty or by request at info@mcdougallenergy.com.
- McDougall Energy reserves the right to suspend, disqualify, limit or revoke the Program to any person or customer who is found or believed to be manipulating or otherwise abusing the process, fairness, integrity or operation of the Program. The decision to exercise this right shall be at the sole discretion of McDougall Energy.
