Definitions
“Equal Payment Plan” or “EPP” means McDougall Energy’s residential billing program whereby a customer’s estimated annual home heating oil or propane usage is spread into equal monthly payments over a ten‑month billing period, from September to June, with annual review and re‑enrolment in July.
“Existing Residential Customer” means a person who currently receives residential home heating oil or propane from McDougall Energy and is not enrolled in an Equal Payment Plan at the time of enrollment under this Offer.
“You” and “Your” mean any Eligible Customer as defined in Section 1.1.
“McDougall Energy” means McDougall Energy Inc.
“Offer” means the Equal Payment Plan Limited‑Time Promotional Offer described in these Terms & Conditions.
“Offer Period” means the timeframe beginning on a date determined by McDougall Energy and ending on July 3, 2026, unless withdrawn earlier at the sole discretion of McDougall Energy.
“Pre‑Authorized Payment” or “PAP” means automatic debit payments withdrawn from a customer’s designated bank account.
Promotional Offer
Subject to Sections 1.1 and 1.2, Eligible Customers who enroll in McDougall Energy’s Equal Payment Plan during the Offer Period may be eligible to receive a promotional incentive, depending on the test group to which they are assigned, or may enroll without an incentive under standard Equal Payment Plan terms.
The promotional incentive, if applicable, will be applied immediately upon successful enrollment in the Equal Payment Plan, provided all eligibility requirements are met.
1.1 Eligibility
To qualify for the Offer, You must:
(a) be of the age of majority in the Province of Ontario;
(b) be an Existing Residential Customer of McDougall Energy with an active residential home heating oil or propane account;
(c) not be enrolled in an Equal Payment Plan at the time of enrollment;
(d) have an account that is in good standing, with no past‑due balances at the time of enrollment;
(e) be on standard credit terms with McDougall Energy;
(f) meet a minimum estimated annual usage of 1,500 litres of home heating oil or propane, as determined by McDougall Energy in its sole discretion;
(g) agree to enroll in Pre‑Authorized Payment (PAP);
(h) agree to a two (2)‑year commitment to the Equal Payment Plan;
(i) complete enrollment during the Offer Period.
Low‑volume customers who do not meet the minimum annual usage requirement of 1,500 litres are not eligible.
No additional credit approval is required for this Offer; however, all enrollments remain subject to credit approval on account (OAC) and McDougall Energy credit policies.
1.2 Additional Conditions That Apply to the Offer
(a) Offer is available to Eligible Customers only and is non‑transferable.
(b) Limit of one (1) Offer per account.
(c) If an Eligible Customer fails to maintain eligibility, closes their account, becomes past due, cancels the Equal Payment Plan, or fails to meet the minimum usage requirements during the commitment period, McDougall Energy reserves the right to remove or reverse any promotional credits applied.
(d) Promotional credits have no cash value, are non‑refundable, and cannot be exchanged or substituted.
(e) In the event of a conflict between these Terms & Conditions and any advertising, webpage, form, or promotional material related to the Offer, these Terms & Conditions shall prevail.
(f) McDougall Energy reserves the right, in its sole discretion, to suspend, disqualify, limit, or revoke the Offer if it believes the Offer is being abused, manipulated, or applied contrary to its intent.
Eligible Customers assigned to Test Group B will receive a $5 credit applied to each monthly Equal Payment Plan bill, beginning with the first payment following enrollment.
Credits will cease if the customer withdraws from the Equal Payment Plan or becomes ineligible.
