Home Heating Solutions
We offer our customers more than just heating oil and propane—we offer heating solutions that are reliable, efficient, and cost-effective.
Residential LP - McDougall Energy
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Customer Referral Rewards
You and a friend can both earn up to 200 litres of FREE fuel* When you share the news about our reliable propane or heating oil delivery service with family, friends or neighbours.
Free Propane Tank Rental for the First Year
Receive a FREE propane tank rental for your first year as a McDougall Energy customer!
Home Comfort Solutions
Your comfort is our priority at McDougall Energy.
Experience the convenience and peace of mind when you choose from our propane and heating oil delivery services. Here's what sets us apart and benefits you:
Never Run Out of Fuel
Our automatic delivery, backed by our No Run Out Guarantee*, ensures your tank is always filled. If we ever happen to run you out, we'll credit your account with $150.
Terms and conditions apply. Click below for full details.
Easy Management with myAccount Portal
Take charge of your fuel supply using our convenient myAccount portal. Pay bills securely, order fuel online, and monitor your estimated tank levels from anywhere, at any time.
On-Demand Delivery at Your Convenience
Need a refill? Simply let us know, and we'll promptly deliver your propane or heating oil. Enjoy the flexibility and control over your deliveries.
Budget-Friendly Options
Our flexible payment plans, including equal payment options, make budgeting for your heating needs stress-free. Enjoy predictable monthly payments and eliminate surprises.
Total Peace of Mind
Our comprehensive service plans cover your heating equipment, ensuring it runs smoothly and efficiently. We partner with skilled technicians that will keep your system in top shape, saving you money on energy bills and avoiding unexpected breakdowns.
HVAC
We offer our customers more than heating oil and propane—we offer full-service HVAC solutions that are reliable, efficient, and cost-effective. Trust our team to install, service, and maintain your home heating equipment.
Portal
Your Convenient Online Energy Management Portal.
Manage your McDougall Energy account online 24/7 with myAccount. Our customer portal provides easy access to your account information and makes managing your energy needs simple and convenient. Benefits and features include:
24/7 account access
View billing and order history
Make secure online payments
Order fuel and manage delivery slips
Track fuel usage (Automatic Delivery customers)
Review payment plan details
View and print recent invoices and statements
Propane
Experience the Benefits of Switching to Propane for Your Home
Discover the power, efficiency, and versatility of propane for your home.
Upgrade your home heating and unlock a world of advantages with propane. Here's why homeowners should make the switch:
Unmatched Comfort
Enjoy consistent and cozy warmth throughout your home with propane-powered heating systems.
Energy Efficient
Propane is an environmentally conscious choice, as it maximizes fuel usage, reducing waste and lowering energy bills.
Reliability and Convenience
Count on a reliable fuel source with readily available propane, ensuring uninterrupted heating even during power outages.
The benefits don't stop at heating. Propane also enhances other areas of your home:
Water Heaters
Experience fast and efficient hot water for your showers and daily needs.
Stoves and Cooktops
Achieve precise temperature control and unleash your culinary creativity with propane-powered cooking appliances.
Fireplaces
Create a cozy ambiance with instant warmth and the beauty of flickering flames from a propane fireplace.
Clothes Dryers
Dry your clothes faster and more efficiently while being gentle on fabrics.
Heating Oil
Discover why homeowners should consider heating oil for their heating needs:
Consistent Heat
Enjoy reliable warmth throughout the colder months with heating oil systems.
Energy Efficient
Heating oil provides high energy density, resulting in cost savings and reduced energy consumption.
Independence and Security
Choose your supplier, ensuring competitive pricing and reliable deliveries for uninterrupted heating.
Terms and Conditions for the No Run Out Guarantee are:
The No Run Out Program applies only to those fuel oil and propane customers enrolled in McDougall Energy’s Automatic Delivery Service.
The Program shall become null and void and McDougall Energy shall be released of any and all obligations therein, in the following circumstances:
- If the customer’s primary source of heat had been changed from fuel oil or propane to an alternate source of heat, at any time during the customer’s enrollment in the Automatic Delivery Service;
- If the customer fails to pay for fuel or propane within the agreed upon payment period and the customer’s account has been suspended;
- If the customer’s historical consumption pattern had been substantially altered, for whatever reason, without first providing McDougall Energy notice of such change. Examples include, but are not limited to, the addition or removal of an appliance, extracting fuel from an existing tank for other purposes and/or changes to use of the customer’s premises or the number of occupants in the customer’s premises;
- If delivery by McDougall is prevented by an act of God, strike, flood, fire, embargo, insurrection, unavoidable accident, shortage of labour or material, government decree or any other cause reasonably beyond its control including, but not limited to, shortage of crude oil, fuel oil or propane. In the event of said shortages, McDougall Energy reserves the right to allocate supply as it deems necessary, in its sole discretion, amongst its customers, itself and its subsidiaries.
- If actions taken by the customer are determined by McDougall Energy, in its sole discretion, to have been the cause of or substantially contributed to a run out situation.
Note: Every heating system must have an inspection completed as required by law. Delivery may be suspended should the inspection certificate not be on file or if any code deficiencies are found during the inspection. Automatic delivery may be cancelled should there be any code deficiency within any portion of the home heating system, until such time as the deficiency has been corrected to T.S.S.A. standards or an inspection has been completed by an approved technician, McDougall Energy shall not be in default of its obligation should a run out occur during the period of suspension.
*This Program and McDougall Energy’s obligations hereunder are subject to those terms and conditions noted above.
*To qualify for automatic delivery, a minimum annual usage of 1,500 litres is required on approved credit. Please note that the automatic delivery requirements are subject to change at the sole discretion of McDougall Energy Inc.