myAccount is the convenient way to view and manage your McDougall Energy account online – whenever and wherever you want.
Features:
Access invoice, sales order and delivery details
24/7 access to your account details
Order fuel online
View estimated tank levels (Automatic Delivery customers only)
Review payment plan details
View & print recent invoices and statements
View proof of delivery
myAccount Customer Portal FAQs
What ismyAccount?
myAccount is a web-based portal that allows you to quickly and easily manage your account with McDougall Energy. The portal gives you 24/7 access to your account balance summary, estimated tank level (for Automatic Fuel Delivery customers), invoices, statements, deliveries and more – all at the click of a button.
myAccount allows you to:
Order fuel
Review your payment plan details
View estimated tank levels (for Automatic Fuel Delivery customers)
Pay online by credit card and access and print your invoices, statements and proof of delivery slips
How do I sign up for myAccount?
To register for the myAccount customer portal, you must be a current McDougall Energy account holder. The sign-up page can be found at https://myaccount.mcdougallenergy.com/account/signuporsignin. Click on "Sign Up", fill in the required fields, and submit your form. You will receive an email with a verification link. Once the account has been verified, you can log in.
To sign up, you will need your McDougall Energy Account Number and your “Customer Name.” Please have your McDougall Energy invoice or statement ready with you before you register. To register, your "Customer Name" must match exactly how the name appears on your invoice or statement.
What happens if I forget myAccount login email and/or password?
If you forget your login email, email portalsupport@mcdougallenergy.com for technical support. You can reset your password by clicking the “Reset my password” button on the Sign In page.
Can I make a payment to my account online?
Yes, most customers can now conveniently pay with their credit card using the pay online option on myAccount. McDougall Energy offers many convenient payment options, and our customers most commonly pay online through their bank. You can find your current balance is on myAccount’s “Balance Summary” dashboard, which also shows your payment due date, recent activity, as well as your payment history.
If you require help, you can always contact the McDougall Energy Credit Department by calling toll free at 1-877-849-2588, or by emailing us portalsupport@mcdougallenergy.com.
